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PRIVACY POLICY

Privacy Policy

Welcome to Skillairo! We are dedicated to safeguarding your personal information and upholding your privacy rights. If you have any questions, concerns, or require clarification regarding this privacy notice or our data handling practices, please contact us at info@skillairo.com or call us at +91 9415753607.

This Privacy Notice outlines how Skillairo collects, uses, and protects your information when you:

  • Visit our official website at https://www.skillairo.com

  • Interact with us through related channels, including but not limited to sales, marketing, or events.

Key Definitions:

  1. “Website”: Refers to our official website and any other web platforms linking to this Privacy Policy.

  2. “Platform”: Denotes the website or domain created and managed by Skillairo, through which clients can access our services.

  3. “Services”: Includes all offerings provided via our website, sales channels, marketing efforts, and event participation.

  4. “You,” “Your,” “User”: Refers to individuals or entities accessing our Platform and capable of entering into legally binding agreements.

  5. “Third Parties”: Includes external applications, companies, or individuals not directly associated with Skillairo, its Users, or its creators.

Purpose of this Privacy Notice:

The goal of this notice is to explain clearly and transparently:

  • The types of information we collect.

  • How we use your data.

  • The rights and choices you have concerning your personal information.

If you disagree with any part of this Privacy Notice, we advise you to refrain from using our Services.

Your Consent:

By visiting our Platform, providing your personal details, or utilizing our products and services, you explicitly agree to the following:

  • Adherence to this Privacy Policy.

  • Compliance with the Terms of Use and any additional applicable terms related to the services or products availed.

  • Abiding by the governing laws applicable to this Privacy Policy and our services.

If you do not consent to these terms, we request that you discontinue using our Platform immediately.

Accessibility and Registration:

Certain sections of our Platform may be accessible without registration. However, by accessing or interacting with our Platform in any way, you acknowledge and accept the terms outlined in this Privacy Notice.

Importance of This Notice:

We strongly encourage you to review this Privacy Notice thoroughly to understand:

  • How your information is handled.

  • The measures we take to ensure its security.

  • Your rights and how you can exercise them.

If you have any additional questions or require further assistance, please do not hesitate to contact us. Your trust and privacy are our priorities at Skillairo.

Applicability

This Privacy Policy (“Policy”) outlines our practices and guidelines regarding the collection, use, storage, and disclosure of information, including both personal and business-related data, that you provide while accessing or using our website.

What Information Do We Collect

Information We Collect

At Skillairo, we gather personal information that you willingly provide when you:

  • Register on our website.

  • Show interest in learning more about our company, products, or services.

  • Participate in activities on our platform.

  • Reach out to us directly for support, inquiries, or feedback.

The type of personal information we collect varies based on your interactions with our website, the choices you make, and the services or features you use. Below is a detailed overview of the information we may collect:

1. Personal Information

We may collect the following personal details, including but not limited to:

  • Identity Details: Name, age, and institution name.

  • Contact Information: Email address, mobile number, and physical address.

  • Account Details: Password and other credentials for accessing our services.

2. Payment Information

If you make a purchase through our platform, we may collect payment-related details, including:

  • Payment instrument numbers, such as credit or debit card details.

  • Security codes or other necessary information for processing transactions.

Note: It is your responsibility to ensure that all personal information provided is accurate, complete, and up-to-date. Please notify us of any changes to your information promptly.

3. Messages and Feedback

If you engage in any of the following activities, we collect and store the information you provide:

  • Posting messages on discussion boards, chat rooms, or other interactive areas on the platform.

  • Leaving feedback or reviews about our services.

  • Using voice commands or other methods to interact with the platform.

This information is retained to:

  • Resolve disputes.

  • Provide effective customer support.

  • Address technical or service-related issues, as permitted by law.

4. Correspondence

If you communicate with us directly through:

  • Emails or letters.

  • Correspondence sent by other users or third parties regarding your activities on the platform.

We may maintain records of this communication in a file specific to you for reference and resolution purposes.

5. Telephonic Communication

When you provide information over the phone, we may:

  • Record the details you share with us.

  • Retain this information to enhance our customer support and resolve any concerns.

6. Surveys and Forms

We may collect additional information when you complete surveys or fill out forms provided by us. This information helps us improve our services and better understand your preferences and requirements.

Commitment to Your Privacy

We are dedicated to ensuring that the information you provide is handled responsibly and in compliance with applicable laws. Should you have any questions or require assistance, please contact us at info@skillairo.com or call us at +91 9415753607.

How do we use your information ?

At Skillairo, we utilize the personal information collected through our website for various business purposes, as outlined below. The processing of your personal data is based on one or more of the following grounds:

  • Our legitimate business interests.

  • The necessity to enter into or fulfill a contract with you.

  • Your explicit consent.

  • Compliance with applicable legal obligations.

We indicate the specific basis for processing alongside each purpose described below.

1. Account Creation and Login Management

We use the information you provide to facilitate the creation and login process for your account. If you opt to link your account with a third-party service (e.g., Google or Facebook), we will use the data authorized by these platforms to streamline your account setup and login experience as part of fulfilling our contractual obligations.

2. Publishing Testimonials

With your explicit consent, we may post testimonials on our website that include your personal details, such as your name and the testimonial content. If you wish to update or remove your testimonial, you can contact us at support@skillairo.com with your name, testimonial location, and contact details.

3. Requesting Feedback

Your information may be used to request feedback about your experience with our website or services. This feedback helps us improve our offerings and better meet your needs.

4. Website Monitoring and Improvement

We use your data to monitor, maintain, and improve the functionality and performance of our website. This includes addressing technical issues, enhancing user experience, and ensuring a seamless interaction with our platform.

5. Research and Analysis

We conduct research and analysis using the information collected to gain insights into user behavior, preferences, and demographics. This helps us refine our products and services to align with user needs.

6. Facilitating User-to-User Communication

With your consent, we may enable direct communication between users on our platform. This feature is designed to foster collaboration and engagement.

7. Account Management

We use your information to manage and maintain user accounts, ensuring they remain active, secure, and operational.

8. Improved Accessibility

Your data helps us remember your preferences and streamline your access to the website, making your interactions more efficient and personalized.

9. Providing Requested Information

When you request specific information from us, we use your details to fulfill these requests promptly and accurately.

10. Marketing and Promotional Communications

Based on your marketing preferences, we may use your personal information to send promotional messages and updates about our services, products, and offerings. This may include communication from us or our trusted third-party marketing partners. For example, if you express interest in our services or subscribe to updates, we collect and use your information for this purpose.

11. Personalized Advertising

We may use your data to develop and display customized advertisements and content tailored to your interests or geographic location. We may also collaborate with third parties to measure the effectiveness of these advertisements.

12. Fulfilling Contractual Obligations

Your personal information is processed to fulfill any agreements or contracts entered into between you and Skillairo.

13. Website Updates and Notifications

We may use your details to notify you of updates, changes, or improvements made to our website and services.

14. Legal and Regulatory Compliance

We process your information as necessary to comply with applicable legal and regulatory requirements.

15. Analyzing User Activity and Demographics

To continually improve our offerings, we and our affiliates analyze demographic and profile data based on user activities on our platform. This includes tracking your interactions and preferences to enhance the overall user experience.

16. IP Address Utilization

Your IP address may be used for diagnostic purposes, such as identifying server issues or administering the platform. Additionally, it helps us recognize your location, improve security, and gather demographic insights.

Information Collected form other sources

In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, as well as from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs and custom profiles, for purposes of targeted advertising and event promotion.

Will your information be shared with anyone?

At Skillairo, we are committed to understanding your needs and providing services tailored to meet those needs. Below is a detailed explanation of how we utilize and share your information responsibly:

1. Understanding Your Needs

We use the information you provide to identify your requirements and guide you to relevant services and resources that best suit your interests.

2. Safeguarding Your Information

We do not sell, rent, trade, or exchange your personally identifiable information with third parties. However, we may share your data with:

  • Affiliates and Service Providers: Trusted partners and vendors who support our operations, such as customer care teams, data analytics providers, or IT services.

  • Marketing Partners: Only with your consent, we may allow selected third parties to use your information for providing updates or offers that might interest you.

3. Secure Storage

Your information may be stored in servers or databases located outside our direct control, such as those hosted by third-party providers.

4. Disclosure of Information

We may disclose your personal data in specific circumstances:

  • To service providers, such as payment processors, email service providers, or professional advisors like accountants or lawyers.

  • To comply with legal obligations, including responding to court orders, judicial proceedings, or regulatory requirements.

  • To protect our rights or prevent illegal activities in good faith.

5. Marketing and Communications

We may use your information to contact you or permit selected third parties to do so, regarding content or services aligned with your interests. If you wish to stop receiving such communications, you can opt out by emailing us at support@skillairo.com.

Specific Uses of Information

3.1 Processing for User Login

We use your information to process and facilitate secure login to your account on our website.

3.2 Technical and Functional Management

Technical data, such as your IP address, is utilized to diagnose technical issues and ensure smooth functionality of our platform.

3.3 Website Improvement

Aggregated and analyzed data helps us monitor platform usage, enhance functionality, and customize the design to meet user preferences. This ensures a seamless, safe, and efficient experience.

3.4 Fulfilling Requests and Improving Customer Service

Your information is used to:

  • Respond to your product or service requests efficiently.

  • Enable participation in surveys, polls, or forums.

  • Understand group behaviors and preferences through aggregate data analysis to refine our services.

  • Resolve disputes, troubleshoot issues, and prevent fraudulent activities.

  • Notify you of relevant online or offline offers, updates, and promotions.

3.5 Email Communications (Marketing and Newsletters)

We use your data to send:

  • Updates on products, services, or changes to our platform.

  • Newsletters, promotional messages, and marketing communications about our services or those of our partners.

If you opt-in to our mailing list, you will receive periodic emails that may include:

  • Company news and updates.

  • Details about related products or services.

You can unsubscribe at any time by following the instructions at the bottom of each email or contacting us via our website.

3.6 Enforcement of Rights

Your information may be used to:

  • Prevent and address illegal activities.

  • Enforce compliance with this Privacy Policy and applicable terms and conditions.

  • Protect our rights and those of our users.

Additional Uses

In addition to the purposes listed above, we may use your information for any other purpose disclosed to you at the time of collection.

Do we use cookies and other tracking technologies?

1. Use of Cookies

a) Consent for Cookies:
The User understands that a ‘Cookie’ is a small piece of data stored on a web browser by a web server, which can later be retrieved to identify the browser. Cookies help the website remember user-specific details, such as login credentials and preferences. By using the website, the User gives explicit consent for both temporary and permanent cookies to be placed on their computer and browser.

b) Purpose of Cookies:
The User acknowledges that the website uses cookies on certain pages to analyze how users interact with the site, assess the effectiveness of promotions, and improve trust and safety features. Some features of the website may only be accessible through the use of cookies. Although the User can disable cookies in their browser settings, doing so may limit access to some of the website’s functionalities.

c) Third-Party Cookies:
The User is aware that third-party entities or affiliates of Skillairo may place cookies or similar tracking technologies on certain pages of the website. The User understands that Skillairo has no control over these third-party cookies and accepts any risks associated with them.

2. Payment Information

d) Course Registration and Payment Terms:
Details about the courses offered and their pricing will be available on the website. By registering for a course, the User agrees to pay the price specified on the website. During the payment process, the User must provide accurate payment details, such as credit or debit card information or net banking credentials. Additionally, the User confirms that they are over 18 years of age and legally capable of entering into a valid contract with Skillairo.

How long do we keep your information?

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is mandated or permitted by law (such as for tax, accounting, or other legal obligations). The duration for which we retain your personal information will not exceed the time you maintain an active account with us.

When we no longer have a legitimate business reason to process your personal data, we will either delete or anonymize it. If deletion or anonymization is not immediately possible (for example, if your information is stored in backup systems), we will securely store your data and ensure it is not used for any further processing until we can delete it.

Your choice about your information

You have the option to refrain from providing personally identifiable information through the website, but please note that this may prevent us from offering certain services to you. You can also update or modify your account details and email preferences at any time by logging into your account. If you wish to remove your personally identifiable information from our database, you can request it by contacting us directly.

However, please be aware that we are not responsible for revising or deleting any personally identifiable information that may have been shared with third parties previously. This includes third parties who may have received your information from us in accordance with this privacy policy or any third party to whom you have provided your information, whether directly or through your login details.

Links to third party sites

From time to time, our website may contain links to third-party websites, including those of our partners, affiliates, or other external entities. The inclusion of these links does not imply endorsement or approval by Skillairo of the linked websites, their providers, or their content. If you choose to follow a link to any of these websites, please be aware that they may have their own privacy policies, which may differ from ours. We disclaim any responsibility or liability for the practices or content of these external sites. We recommend that you review the privacy policies and terms of use of any third-party websites before submitting any personal information.

Security Measures

At Skillairo, we have put in place robust technical and organizational security measures to safeguard any personal information we process. However, it is important to understand that no electronic communication over the internet or method of storing information can be guaranteed to be 100% secure. Despite our extensive efforts and security protocols, we cannot guarantee that hackers, cybercriminals, or other unauthorized third parties will not find ways to breach our security systems and improperly collect, access, alter, or misuse your information. While we strive to protect your personal data, the transmission of such information to and from our platform is done at your own risk. It is advised that you access our website only in a secure environment to minimize risks.

Children's Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 18. Our platform is intended for use only by individuals who are capable of entering into a legally binding contract as per the Indian Contract Act, 1872. If you are under the age of 18, you may only use our platform, services, or applications under the supervision of a parent, legal guardian, or responsible adult.

Data Retention Policy

We retain your personal information only for as long as it is necessary to fulfill the purposes for which it was collected or as required by applicable laws. However, we may retain certain data for longer periods if we believe it is necessary to prevent fraud, abuse, or if it is required by law. In some cases, we may also retain anonymized data for research, analytical, or statistical purposes. We are committed to adhering to all relevant data retention laws and practices.

Content and Information Policy

By accessing our platform or providing us with your information, you consent to the collection, use, storage, and processing of your personal data, including sensitive personal information, in accordance with this Privacy Policy. If you provide personal information about others, you confirm that you have the necessary authority to do so and allow us to process that information in line with this policy.

By sharing your personal information on our platform or affiliated channels, you give us consent to contact you via SMS, phone calls, instant messaging apps, or email for purposes outlined in this policy. This includes communication from our corporate entities, affiliates, technology partners, marketing partners, and other third-party collaborators.

If you have any concerns regarding your privacy rights or the processing of your personal data, please reach out to us at info@skillairo.com

Do-Not-Track DNT Features

Many web browsers and mobile operating systems offer a Do-Not-Track (DNT) feature, allowing you to signal your preference not to have your online activities tracked. However, there is no uniform standard for implementing DNT signals, and we do not currently respond to such signals. If an industry-standard DNT technology is established in the future, we will update our privacy policy accordingly to inform you of how we handle DNT requests.

Exclusion of Unsolicited Information

This privacy policy applies solely to the information we collect directly from you through our website and services. It does not apply to any unsolicited information that you may submit, whether through public forums, feedback sections, or any other means. Any unsolicited information you provide will be considered non-confidential, and we may use, disclose, or distribute such information without limitation.

Severability of Terms

We have made every effort to ensure that this Privacy Policy complies with applicable laws. If any part of this policy is deemed invalid or unenforceable, it will not affect the validity or enforceability of the remaining provisions of this policy.

Governing Law and Dispute Resolution

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from or related to this policy will be resolved exclusively in the courts located in New Delhi, Delhi, India.

International Jurisdiction

Skillairo makes no claims regarding the appropriateness or availability of the content of our website for users outside of India. If you choose to access our services from outside India, you do so at your own risk and are responsible for ensuring compliance with the local laws and regulations of your jurisdiction.

Updates to This Privacy Policy

We recommend that you review our Privacy Policy regularly for any changes. We may update or revise this privacy policy occasionally, and any modifications will be reflected by an updated “Revised” date. The updated version will take effect as soon as it becomes available on our platform. If significant changes are made to this privacy policy, we may inform you by displaying a prominent notice or by sending you a direct notification. We encourage you to periodically check this notice to stay informed about how we are safeguarding your information.

Withdrawal of Consent, Data Download, and Data Removal Requests

If you wish to withdraw your consent, request a copy of the data we have collected about you, or request the deletion of your data across any or all of our products and services, you can do so at any time. To make such a request, please reach out to us via email at support@skillairo.com.

Contact Us

To resolve any issues or to obtain more details about the Site, please reach out to us at:

Skillairo
D-9, Workshala, Sector-3, Noida Gautam Buddha Nagar, Uttar Pradesh, India, 201301
Phone: +91-9415753607
Email: info@skillairo.com

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